Top 5 Benefits of Outsourcing Support to Taxi Call Centers
The operations that go beyond overseeing taxi and transportation companies involve a number of processes between different departments.
How E-Commerce Businesses Deal with the Seasonal Surge
More and more businesses all around the world report significant changes in their sales during the holidays with huge spikes taking credit from what is commonly known as a seasonal surge.
Offering Chat Booking and Support via Taxi Call Centers
Inexpensive, proactive, immediate — these are only a few of the advantages that chat support and booking hold when it comes to carrying customer experience and, in turn, conversion rates.
E-commerce Outsourcing: How Online Stores Answer Calls & Chats
Hit target profits, succeed faster, and conquer your market through ecommerce outsourcing. As each company differs in needs, solutions can be tailored to help you find what’s best for your business.
Step-By-Step Guide to Outsourcing Customer Service
What exactly is outsourcing and has it been a prevailing practice for companies? While it’s mainly defined as the practice of hiring a third party to complete certain tasks, with most of the hiring coming from outside the country, there’s more to it than that. Choosing to outsource is a big decision, which is why choosing the right outsourcing partner such as Pac Biz is vital to the success of your company’s future.
iCabbi Software Specialized Taxi Call Center
Pac Biz outsourcing services provides transportation businesses that utilize iCabbi systems with booking and dispatch agents that are knowledgeable and highly skilled in the iCabbi system. Pac Biz has partnered with iCabbi as an approved iCabbi contact center.