Many businesses are becoming more reliant on software and customer relationship management platforms to cater to customers, often depending upon automation and the like. When it comes to complete customer experience, what’s missing?
You may be wondering: what’s in it for a company to have an organization that centers itself around the many customers that it serves? The truth: when companies ignore customer value in favor of being product-centered, they end up organizing around their services to maximize expertise. This is good and
Many transportation companies have invested a lot in technology in matters of operations. What you might not know is that there is a service that utilizes technology that could save you significantly in costs for customer support. As times are difficult during the pandemic, many transportation companies are looking into
ECommerce solutions are services that aid enterprises in conducting business electronically. They aren’t to be clumped together as a singular type of service though, but rather, they cover vast types of products and services to help businesses with their eCommerce efforts.