TL;DR Doubling a fleet usually means adding drivers, and a larger team can cross federal employee-count thresholds. At 15 employees, federal laws on discrimination and disability ...

TL;DR NEMT trip records often include protected health information, such as rider names, addresses, Medicaid ID numbers, and medical appointments. Under HIPAA, an AI vendor that ...

TL;DR Automated scheduling raised trips per vehicle hour by 8 to 31 percent at six paratransit agencies that shared before-and-after data. States and brokers are adding ...

TL;DR NEMT accreditation is a voluntary, independent review of how a transportation provider runs its business. Federal Medicaid law sets four minimum rules for NEMT providers ...

TL;DR A trip can be completed and still denied if the paperwork does not meet federal and state requirements. Federal auditors check whether the ...

TL;DR Service level describes how much help the driver gives the rider at each end of the trip. NEMTAC approved a written standard in October 2024 ...