Holiday cheer is nearly upon us, and for eCommerce businesses, it’s not just about decking the halls but also preparing for the inevitable surge in customer inquiries and orders. To ensure a joyful experience for your customers during this festive season, providing top-notch eCommerce holiday support is a must.
Business demands fluctuate, often requiring increased customer support during peak seasons.
More and more businesses all around the world report significant changes in their sales during the holidays with huge spikes taking credit from what is commonly known as a seasonal surge.
The holidays are fast approaching. This means that retail outlets and online stores are preparing for the surge in customer purchase, inquiries, complaints, and more.