Scalable Solutions: Contact Center Services that Scale with Ease
Businesses worldwide are experiencing growth and expansion.
How Do Taxi Companies Grow? Expanding into New Territories & Acquisitions
Operating a company, especially a transportation company, requires constant attention to recognize new opportunities.
How Top Taxi/NEMT Companies in the UK Outsource Controllers
To outsource controllers, it will take some due diligence to get the best arrangement for your firm. For context, 580 billion passenger kilometers were traveled in Great Britain in 2020 but that’s a 33% decrease compared to 2019. To compensate for this, a worthwhile cost saving measure adopted by the top private NEMT (non-emergency medical transportation) and taxi companies is to outsource controllers.
Outsourcing Dispatchers or Controllers for Taxi and Transportation Companies in The US and UK
Breakthroughs in technology within recent years have been transformational for the global taxi sector. Despite the erratic state of the industry since the onset of the pandemic, the demand for taxi services remains to be progressive.
How Data & Reports Can Improve Taxi Operations in US, Canada & UK
Although the emergence of rideshare companies has turned the transportation industry upside down, many taxi companies have been growing and even new ones have been able to succeed in spite of challenges.
5 Pro Tips for Outsourcing Taxi Calls to a Contact Center
For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.
Why Taxi Industry Leaders are Outsourcing to an iCabbi Call Center
When you are running or starting a transportation or ride service, it’s important to decide on an outsourcing partner that can easily navigate with familiarity, the ins and outs of the iCabbi platform you’re working with.
Outsourcing to Taxi Call Answering Service Companies
A Taxi Call Answering Service is a professional company that handles inbound customer bookings via phone, texts, chats, email, or social media. Agents that work for taxi companies through Taxi Call Answering Services are also able to dispatch rides to contracted or employed drivers in real-time or manage reservations that need assignment.
Pac Biz to Attend PHTM Expo 2022 in Milton Keynes, London
Taxi businesses worldwide have plenty to take into account when it comes to dispatching. The most important factors to consider: Are the customers happy? Are the drivers happy? Are you operating at the most productive and cost-effective level?
iCabbi Software Specialized Taxi Call Center
Pac Biz outsourcing services provides transportation businesses that utilize iCabbi systems with booking and dispatch agents that are knowledgeable and highly skilled in the iCabbi system. Pac Biz has partnered with iCabbi as an approved iCabbi contact center.