Overwhelming is one way to describe how much information there is on outsourcing and even more when factoring in how different third party service providers package these services as part of their deals, especially when starting out as a startup.
The operations that go beyond overseeing taxi and transportation companies involve a number of processes between different departments.
One of the most commonly outsourced services is customer service. Outsourcing customer service allows you to get customer service experts who can help take care of your customers for you.
Having multiple channels of real-time communication has proven to be successful in increasing sales and scaling operations for taxi transportation companies in the UK, US, Canada, and Australia.