How to: Contact Center Outsourcing for Transportation
Overwhelming is one way to describe how much information there is on outsourcing and even more when factoring in how different third party service providers package these services as part of their deals, especially when starting out as a startup.
Outsourcing Customer Service for an E-commerce Store
One of the most commonly outsourced services is customer service. Outsourcing customer service allows you to get customer service experts who can help take care of your customers for you.
Taxi Texting: Using Text & Chat for Transportation Business Success
Having multiple channels of real-time communication has proven to be successful in increasing sales and scaling operations for taxi transportation companies in the UK, US, Canada, and Australia.