iCabbi is a modern dispatch and call/chat answering service tailored to the needs of taxi and private hire companies.
Whether you’re starting out in the taxi business or looking to scale your operations, outsourcing is an indispensable tool that can help you achieve your business goals faster.
Breakthroughs in technology within recent years have been transformational for the global taxi sector. Despite the erratic state of the industry since the onset of the pandemic, the demand for taxi services remains to be progressive.
Having multiple channels of real-time communication has proven to be successful in increasing sales and scaling operations for taxi transportation companies in the UK, US, Canada, and Australia.
When you are running or starting a transportation or ride service, it’s important to decide on an outsourcing partner that can easily navigate with familiarity, the ins and outs of the iCabbi platform you’re working with.
Pac Biz outsourcing services provides transportation businesses that utilize iCabbi systems with booking and dispatch agents that are knowledgeable and highly skilled in the iCabbi system. Pac Biz has partnered with iCabbi as an approved iCabbi contact center.
When you outsource with Pac Biz for taxi call center needs, you get the benefits of call center specialists who are well-trained in iCabbi booking and dispatching.