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eCommerce Holiday Support: Seamless Seasonal Strategies

Holiday cheer is nearly upon us, and for eCommerce businesses, it’s not just about decking the halls but also preparing for the inevitable surge in customer inquiries and orders. To ensure a joyful experience for your customers during this festive season, providing top-notch eCommerce holiday support is a must.

How the eCommerce Industry has Grown through Outsourcing Support

headset and laptop

Recent market trends in the contact center outsourcing market show that 95% of organizations value customer service as an essential part of brand loyalty, and 72% of customers find that live chat has been an effective way of communicating with a business.

2 Tasks Ecommerce Businesses Can Outsource

E-Commerce is a kind of business with a low barrier to entry but outsourcing is necessary for a budding startup to scale operations and keep costs down. And making sure your expenses stay low is a prerequisite for staying afloat in the world of e-commerce. Here, we’ll look at two of the most essential tasks to outsource to help you save on labor costs and facilities.