ORIGINS OF PAC BIZ
Pac Biz started as a small customer service team in Dumaguete, serving a small transportation company “Tru Cab“, started by Eric Mulvin & Bob Grunstein. As the transportation company went on, the idea to shut down operations & invest time and focus on the high quality call center aspect arose, which proved to be wise- as shown in continued growth.
Success in Helping Businesses Succeed
Pac Biz has expanded to over 100 employees, working with over 5 countries Worldwide. We’ve developed a team and infrastructure that keeps operations running like a well-oiled machine. You’ll get the most seamless transition to utilizing outsourced agents. Don’t believe us? We have plenty of clients that are happy to vouch for us.
As a business grows, so does the demand for inbound call services. It takes a lot of capital as well as time to hire, train, and paying benefits for a local employee to answer calls (as well as turnover costs). Pac Biz solves this problem for companies all over the world.
Pay in your currency, pay a flat monthly fee per agent, and our team works with your local team to provide a seamless launch of services. Open lines of communication with American Owners and On-site Management/Agents.