Podcast: Working from Home Part 1

Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.

Do’s & Don’ts of Outsourcing Customer Support

You know the old saying, “an ounce of prevention is better than a pound of cure”? It still applies these days and none more so in the field of outsourcing. And while trial and error is a necessary part of business, it’s better to learn from the mistakes of others instead of racking up extraneous costs.

Podcast: The Pac Biz Story Part 2

Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.

Step-By-Step Guide to Outsourcing Customer Service

What exactly is outsourcing and has it been a prevailing practice for companies? While it’s mainly defined as the practice of hiring a third party to complete certain tasks, with most of the hiring coming from outside the country, there’s more to it than that. Choosing to outsource is a big decision, which is why choosing the right outsourcing partner such as Pac Biz is vital to the success of your company’s future.

Podcast: The Pac Biz Story Part 1

Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.

4 Tasks Taxi Companies Can Outsource

There are a lot of tasks that taxi companies can outsource to scale up their business within their budget. Whether a taxi company is a startup or a more established firm, outsourcing is a plug and play option that has a place in any enterprise.

Building a Successful Ecommerce Business in Five Steps

Ecommerce has grown throughout the years from something niche into becoming an important part of everyday life. Whether you already have an online store, or are looking to break into the ecommerce world, you can benefit from knowing these 5 steps to Building a Successful Ecommerce business.