Podcast: How to Measure the Customer Experience Metrics
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Top 5 Benefits of Outsourcing Support to Taxi Call Centers
The operations that go beyond overseeing taxi and transportation companies involve a number of processes between different departments.
How the eCommerce Industry has Grown through Outsourcing Support
Recent market trends in the contact center outsourcing market show that 95% of organizations value customer service as an essential part of brand loyalty, and 72% of customers find that live chat has been an effective way of communicating with a business.
Podcast: How Outsourcing Can Impact Small Businesses
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Podcast: Culture Index for Finding the Right People
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Outsourcing Call & Chat Answering to Offshore Contact Center
As technology becomes more accessible, digital consumers become discerning.
Podcast: Getting to Know SmartMove Systems with Jason Lawrie
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Podcast: Talent Acquisitions with Pac Biz’s Cathy Belen
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Podcast: Customer Experience with Jason Junge Part 2
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Podcast: Customer Experience with Jason Junge Part 1
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.