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Contact Center Outsourcing & Virtual Assistants

We help companies deliver exceptional customer experiences.

Speak with us directly and get the answers you need. We’d love to hear about your challenges and how we can solve them through outsourcing to offshore teams. 

Our founder, Eric Mulvin (based in Phoenix, AZ, USA) is available to meet over Zoom.

PB Pac Biz Outsourcing American Owned

We’ll even send you a FREE outsourcing checklist.

Get a Free Quote

Work with an outsourcing company you can trust.

Eric Mulvin, founder and CEO, answers FAQs in this interactive video. Contact us for more info.

We provide the manpower you need for: Voice, Chat, Email, Virtual Assistants & More. 

Easy onboarding, with Month-to-Month Agreements, that turn into Long-Term Business Relationships.

Pac Biz is Great Place to Work® Certified

We believe that culture plays an important role in the success of any company and its clients.

This is why we’ve invested time and resources in making sure our people are happy. We are proud to announce that Pac Biz is now a Great Place to Work – Certified ᵀᴹ company!  

What We Can Do

Offering Better CX for Various Industries

What our clients are saying

We develop a strong bond with our clients. Our goal is to help you grow, as we grow with you.

Hear first-hand from a top UK company owner, about how outsourcing customer support with Pac Biz has helped profitability as well as customer satisfaction. 

Recorded during a visit to the Pac Biz Outsourcing office in The Philippines.

Driving Customer Service Forward

Providing quality customer service representatives (CSRs) to companies in The United States, The United Kingdom, Canada (and expanding to Australia) for more than five years, Pac Biz has been recognized as a top B2B voice service company. 

Supplying 24/7 contact center agents for growing enterprises in eCommerce, healthcare, transportation, and more. 


Get the Pac Biz Advantage

Our Solutions

Customer Experience

Improve your customer experience with our multi-channel support.

Growth Solutions

Scalable strategies for any business. Request for a Proposal today.

Learn More

We make it easy for your business to start outsourcing. Learn about our entire process, from agreements, to billing.

Grow exponentially without compromising CX Quality.