Contact Center Outsourcing & Virtual Assistants
We help companies deliver exceptional customer experiences.
Speak with our team directly. We’d love to hear about your challenges and how we can solve them with outsourcing.
We’ll even send you a FREE outsourcing checklist.
Work with an outsourcing company you can trust.
Eric Mulvin, owner and CEO, answers FAQs in this interactive video. Contact us for more info.
We provide the manpower you need for: Voice, Chat, Email, Virtual Assistants & More.
Easy onboarding, with Month-to-Month Agreements, that turn into Long-Term Business Relationships.
Pac Biz is Great Place to Work® Certified
We believe that culture plays an important role in the success of any company and its clients.
This is why we’ve invested time and resources in making sure our people are happy. We are proud to announce that Pac Biz is now a Great Place to Work – Certified ᵀᴹ company!
What our clients are saying
We develop a strong bond with our clients. Our goal is to help you grow, as we grow with you.
Hear first-hand from a top UK company owner, about how outsourcing customer support with Pac Biz has helped profitability as well as customer satisfaction.
Recorded during a visit to the Pac Biz Outsourcing office in The Philippines.
Driving Customer Service Forward
Providing quality customer service representatives (CSRs) to companies in The United States, The United Kingdom, Canada (and expanding to Australia) for more than five years, Pac Biz has been recognized as a top B2B voice service company.
Supplying 24/7 contact center agents for growing enterprises in eCommerce, healthcare, transportation, and more.
We make it easy for your business to start outsourcing. Learn about our entire process, from agreements, to billing.