Putting Customer Experience First: Basing Business Decisions on Client Needs
The Value Proposition When you’re selling your products or services, it’s important to approach clients or customers with a genuine interest in providing something of value to them. Jason says, “when we design technology we really design it thinking of the customer and consider the value proposition- always thinking how we can add value both […]
Importance of Creating A Positive Customer Experience in Customer Support
Think of the times you had a great positive customer experience — think of why it was positive for you.
How to Outsource Call, Chat, and Email Response in Business
Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that were traditionally performed in-house by the company’s own employees and staff.
Why UK Industries like E-Commerce & Transportation are Thriving Through Outsourcing
Outsourcing is a global trend in growing enterprises. Why are UK businesses thriving with outsourcing business processes? Learn the benefits of working with a call/contact center or BPO.
eCommerce Business Solutions: What You Need to Know
Struggling to keep up with in-house customer service representatives? Learn how Pac Biz helps businesses like yours. eCommerce isn’t just as simple as building your own website, develop a cart and “buy now” function, and you’re good to go. Additional eCommerce solutions are needed for businesses to be able to compete in their market. What […]