Podcast: Working from Home Part 1
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Do’s & Don’ts of Outsourcing Customer Support
You know the old saying, “an ounce of prevention is better than a pound of cure”? It still applies these days and none more so in the field of outsourcing. And while trial and error is a necessary part of business, it’s better to learn from the mistakes of others instead of racking up extraneous costs.
Podcast: Work at Home: The Future of Working Remotely Part 1
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Podcast: Customer Service & Staffing Pain Points – Part 1
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Outsourcing Customer Service for an E-commerce Store
One of the most commonly outsourced services is customer service. Outsourcing customer service allows you to get customer service experts who can help take care of your customers for you.
5 Pro Tips for Outsourcing Taxi Calls to a Contact Center
For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.
Podcast: The Pac Biz Story Part 2
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.
Step-By-Step Guide to Outsourcing Customer Service
What exactly is outsourcing and has it been a prevailing practice for companies? While it’s mainly defined as the practice of hiring a third party to complete certain tasks, with most of the hiring coming from outside the country, there’s more to it than that. Choosing to outsource is a big decision, which is why choosing the right outsourcing partner such as Pac Biz is vital to the success of your company’s future.
E-commerce Outsourcing: How Online Stores Answer Calls & Chats
Hit target profits, succeed faster, and conquer your market through ecommerce outsourcing. As each company differs in needs, solutions can be tailored to help you find what’s best for your business.
Podcast: The Pac Biz Story Part 1
Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.