Growing Your Profit Margins With Outsourcing
Many businesses have outsourced some aspects of the operations since it’s convenient and cost-effective and it can also increase profit margins, especially when done right. Aside from the reasons stated above, why should you outsource?
Transportation Companies: The Need for Dynamic Solutions
Many transportation companies have invested a lot in technology in matters of operations. What you might not know is that there is a service that utilizes technology that could save you significantly in costs for customer support. As times are difficult during the pandemic, many transportation companies are looking into
eCommerce Business Solutions: What You Need to Know
ECommerce solutions are services that aid enterprises in conducting business electronically. They aren’t to be clumped together as a singular type of service though, but rather, they cover vast types of products and services to help businesses with their eCommerce efforts.
What Is Quality Assurance? Why is it so Important?
Ensuring optimal performance with an emphasis on excellent quality is essential for any growing business, and Pac Biz helps companies succeed in this area. Customer service agents are representing your company, and their engagement with clients & customers, good or bad, can make all the difference.
Celebrating Excellence: Five Years With Pac Biz
Giving results beyond expectations has been a legacy for Pac Biz. Through the years, Pac Biz has always prepared for what's next in the outsourcing world.
It’s All About Communication: Five Reasons It’s Important in Outsourcing
Communication is vital to the entire outsourcing process, so if you find yourself running into some trouble, then perhaps it’s time to look into how the entire process is running for you. Communication in outsourcing is important for the following reasons.
iCabbi Marketplace Spotlight: Pac Biz
Sinead Gillett, Head of Content for iCabbi, interviews Eric Mulvin, CEO and co-founder of Pac Biz on what he thinks about the future of the taxi industry.
Solutions for High Costs of Entry Level Employees
Minimum-wage agents have lower motivation and higher turnover rates. They eventually quit, and the cycle starts over again. How are some business owners able to avoid this problem?
Pac Biz Owner, Eric Mulvin, to Speak at CCW in Nashville, Tennessee
This year, Pac Biz co-founder, Eric Mulvin, will be talking at CCW’s Empathy Think Tank segment.
How Pac Biz Staff Help Run E-commerce Companies During the Holiday Season
It can be overwhelming for your local staff to deal with complaints, inquiries, and everything in between. That’s where your outsourced team comes in. Here’s how Pac Biz staff help eCommerce companies cope with the holiday rush: