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How Do You Outsource Taxi Calls & Dispatching?

Taxi businesses worldwide have plenty to take into account when it comes to dispatching. The most important factors to consider: Are the customers happy? Are the drivers happy? Are you operating at the most productive and cost-effective level?

Top 5 Taxi Call and Chat Answering Tips

Answering calls and replying to messages takes a lot of skill, especially when it comes to handling taxi transactions. How agents answer calls can influence whether clients will want to do business with your company or not, so it’s important that they are able to answer and reply effectively.