Top 5 Taxi Call and Chat Answering Tips

You know the old saying, “an ounce of prevention is better than a pound of cure”? It still applies these days and none more so in the field of outsourcing. And while trial and error is a necessary part of business, it’s better to learn from the mistakes of others instead of racking up extraneous costs.
Top 5 Benefits of Outsourcing Support to Taxi Call Centers

The operations that go beyond overseeing taxi and transportation companies involve a number of processes between different departments.
4 Benefits of Outsourcing Customer Support through Remote Agents

Remote Work isn’t anything new, but it is something that’s sustainable now. The traditional model is that agents go to the office. But Remote Contact Center Agents work anywhere with their own equipment.
How E-Commerce Businesses Deal with the Seasonal Surge

More and more businesses all around the world report significant changes in their sales during the holidays with huge spikes taking credit from what is commonly known as a seasonal surge.
Step-By-Step Guide to Outsourcing Customer Service

What exactly is outsourcing and has it been a prevailing practice for companies? While it’s mainly defined as the practice of hiring a third party to complete certain tasks, with most of the hiring coming from outside the country, there’s more to it than that. Choosing to outsource is a big decision, which is why choosing the right outsourcing partner such as Pac Biz is vital to the success of your company’s future.
4 Tasks Taxi Companies Can Outsource

There are a lot of tasks that taxi companies can outsource to scale up their business within their budget. Whether a taxi company is a startup or a more established firm, outsourcing is a plug and play option that has a place in any enterprise.