5 Pro Tips for Outsourcing Taxi Calls to a Contact Center

For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.

Streamline Taxi Business: Outsourcing Call & Chat Support

Transportation companies all over the world have adapted countless times over, being hit with so many challenges in the last decade. From the birth of rideshare apps, to the global pandemic — transportation company owners and operators have survived, and have actually thrived in spite of the significant obstacles.

iCabbi Software Specialized Taxi Call Center

Pac Biz outsourcing services provides transportation businesses that utilize iCabbi systems with booking and dispatch agents that are knowledgeable and highly skilled in the iCabbi system. Pac Biz has partnered with iCabbi as an approved iCabbi contact center.