Top 3 Benefits of Outsourcing to a Taxi Call Center
Companies looking to improve their efficiency, reduce costs, and increase profitability have increasingly turned to outsourcing.
How to Outsource to The Philippines in 2023: Tips for Hiring Virtual Assistants, Customer Support & Other Remote Workers
Customer service and back office jobs are oftentimes outsourced to contact centers.
iCabbi Dispatch & Call/Chat Answering Services
iCabbi is a modern dispatch and call/chat answering service tailored to the needs of taxi and private hire companies.
How to Outsource Taxi Dispatch Services
Whether you’re starting out in the taxi business or looking to scale your operations, outsourcing is an indispensable tool that can help you achieve your business goals faster.
Customer Service Outsourcing: How Companies Offshore
Running a successful business takes a special kind of drive and ambition.
Outsourcing Dispatchers or Controllers for Taxi and Transportation Companies in The US and UK
Breakthroughs in technology within recent years have been transformational for the global taxi sector. Despite the erratic state of the industry since the onset of the pandemic, the demand for taxi services remains to be progressive.
Offering Chat Booking and Support via Taxi Call Centers
Inexpensive, proactive, immediate — these are only a few of the advantages that chat support and booking hold when it comes to carrying customer experience and, in turn, conversion rates.
Outsourcing Customer Service for an E-commerce Store
One of the most commonly outsourced services is customer service. Outsourcing customer service allows you to get customer service experts who can help take care of your customers for you.
How Cab Companies Leverage Growth through Taxi Contact Centers
Volatile customer preferences are driving almost every industry to adapt quickly to change and technological innovations. Among these changes include transportation companies, with more and more companies now seeking multi-channel support for its efficiency and cost-effectiveness.
5 Pro Tips for Outsourcing Taxi Calls to a Contact Center
For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.