Automated Chatbots vs Live Human Support: How Do They Compare?
When it comes to services that are most commonly outsourced, we can look no further than in the customer service sphere. Here, we compare the use of automated chatbots, live (human) support services, and how outsourcing plays a role.
4 Tasks Taxi Companies Can Outsource
There are a lot of tasks that taxi companies can outsource to scale up their business within their budget. Whether a taxi company is a startup or a more established firm, outsourcing is a plug and play option that has a place in any enterprise.
The Future of IT Outsourcing: What is There to Come?
Tech outsourcing has been around for quite some time but is expected to grow up to 20% this year, considering the developments in digital transformation with new deals among IT vendors. How will this affect businesses who may benefit from outsourced IT services?
How IT Project Outsourcing Can Help Scale Your Business
Live chat is one of the best ways to communicate when customers need their questions answered, or need their issues addressed. You may have come across live chat when visiting websites for quick and easy queries and resolutions, why not offer it for your company?