Customer Support Call Center for Taxi Businesses in Canada

Canada is large and is home to over 38 million people. In every Canadian city, small or large, there is a need for transportation. This has resulted in the development of taxi, medical (NEMT), limo and many other variations of service in the industry.

What Kind of Call Center Does a Taxi Company Use?

How have taxi companies worldwide pushed innovation and continued growth? The answer is they pivot their strategic plan towards maximizing profitability, while optimizing the experience of their customers and drivers.

iCabbi Software Specialized Taxi Call Center

Pac Biz outsourcing services provides transportation businesses that utilize iCabbi systems with booking and dispatch agents that are knowledgeable and highly skilled in the iCabbi system. Pac Biz has partnered with iCabbi as an approved iCabbi contact center.