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How the eCommerce Industry has Grown through Outsourcing Support

headset and laptop

Recent market trends in the contact center outsourcing market show that 95% of organizations value customer service as an essential part of brand loyalty, and 72% of customers find that live chat has been an effective way of communicating with a business.

2 Tasks Ecommerce Businesses Can Outsource

E-Commerce is a kind of business with a low barrier to entry but outsourcing is necessary for a budding startup to scale operations and keep costs down. And making sure your expenses stay low is a prerequisite for staying afloat in the world of e-commerce. Here, we’ll look at two of the most essential tasks to outsource to help you save on labor costs and facilities.