Revolutionizing the Transportation Industry with Philippine-Based Customer Service and Satisfaction
In the fast-paced world of transportation, achieving excellent customer service and satisfaction is paramount.
UK Transportation: How a Taxi Contact Center Cuts Costs
As a transportation company owner or operations manager, it’s clear that there are many challenges associated with hiring, specifically the customer’s main points of contact in booking agents, controllers, and drivers.
How Do Taxi Companies Grow? Expanding into New Territories & Acquisitions
Operating a company, especially a transportation company, requires constant attention to recognize new opportunities.
How Top Taxi/NEMT Companies in the UK Outsource Controllers
To outsource controllers, it will take some due diligence to get the best arrangement for your firm. For context, 580 billion passenger kilometers were traveled in Great Britain in 2020 but that’s a 33% decrease compared to 2019. To compensate for this, a worthwhile cost saving measure adopted by the top private NEMT (non-emergency medical transportation) and taxi companies is to outsource controllers.
3 Best Practices to Acquiring Corporate Transportation Clients
When it comes to providing Corporate Transportation, building and maintaining a relationship with potential clients is key to success. Corporate clients can catapult growth exponentially for a personal transportation company.
5 Pro Tips for Outsourcing Taxi Calls to a Contact Center
For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.
Outsourcing Dispatching for Taxi & NEMT Companies
Are you a growing taxi or non-emergency medical transportation (NEMT) provider? Do you want to know the secret weapon to maximizing profitability and positioning your business for growth? The factor that cuts overhead costs significantly is outsourcing dispatching and customer support to taxi call centers, like Pac Biz.
Outsourcing to Taxi Call Answering Service Companies
A Taxi Call Answering Service is a professional company that handles inbound customer bookings via phone, texts, chats, email, or social media. Agents that work for taxi companies through Taxi Call Answering Services are also able to dispatch rides to contracted or employed drivers in real-time or manage reservations that need assignment.
Pac Biz to Attend PHTM Expo 2022 in Milton Keynes, London
The PHTM Expo, sponsored by iCabbi, Autocab, and minicabit, aims to discuss the challenges in UK’s biggest transport sector, as the UK reopens for business after two years.