Putting Customer Experience First: Basing Business Decisions on Client Needs

The Value Proposition When you’re selling your products or services, it’s important to approach clients or customers with a genuine interest in providing something of value to them. Jason says, “when we design technology we really design it thinking of the customer and consider the value proposition- always thinking how we can add value both […]

Why Do Business Owners Decide to Outsource Call & Chat Answering?

In today’s fast-paced business landscape, customer experience plays a pivotal role in the success of any organization. As businesses strive to provide exceptional customer support, many owners and decision-makers are deciding to outsource call and chat answering services.