Clutch Recognizes Pac Biz as Top-Performing BPO Agency

Looking for solutions to improve your company’s customer support? Get More Info about how Pac Biz can help you maximize your company’s potential.  Name Company Email Established in 2013, Pac Biz is at the forefront of the BPO industry, offering voice services for taxi, ecommerce, and IT help desk. Since our inception, our company has […]

What’s the Process of Outsourcing Call Center Agents?

Interested in Outsourcing, but don’t know where to start? Sign up today to get more information. Name Company Email If you’re interested in outsourcing, but don’t know where to start, or what it entails, learn how easy Pac Biz’s Outsourcing Process is, and how to start saving significant amounts in payroll costs. For inbound customer service, […]

Growing Your Profit Margins With Outsourcing

Many businesses have outsourced some aspects of the operations since it’s convenient and cost-effective and it can also increase profit margins, especially when done right. Aside from the reasons stated above, why should you outsource? EASY TEAM SKILLS MANAGEMENT Outsourcing can do a lot for teams in a business. For instance, among teams, you can […]

eCommerce Business Solutions: What You Need to Know

Struggling to keep up with in-house customer service representatives? Learn how Pac Biz helps businesses like yours. Name Email eCommerce isn’t just as simple as building your own website, develop a cart and “buy now” function, and you’re good to go. Additional eCommerce solutions are needed for businesses to be able to compete in their […]

How to Thrive, Not Just Survive, in Business

There are many out there who start a business, but not a lot of them survive or attain long-term growth. Growing and thriving in business should be any entrepreneur’s goal. With numerous aspects such as customer retention and turnover rates, how can your business thrive in a competitive environment? REDUCE YOUR RECRUITMENT COSTS High turnover […]