Podcast: Working from Home Part 1

Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.

Podcast: The Pac Biz Story Part 2

Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.

Podcast: The Pac Biz Story Part 1

Contact Center Cactus Chat – For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen now.

Outsourcing vs BPO: What’s the Difference?

Outsourcing and BPO are both terms used interchangeably but the difference simply lies in the specifics on what they cover or how broad they are. The truth is, the difference isn’t too complex between both.

What to Look for in an Outsourcing Company

When it comes to your business, you want to be able to count on the best, but we understand that the industry can seem a little saturated and it’s not always easy to come to a decision. What makes an outsourcing company the right match for you? You’ll have the answer to that question for you by the time you finish reading this article.

Clutch Recognizes Pac Biz as Top-Performing BPO Agency

Looking for solutions to improve your company’s customer support? Get More Info about how Pac Biz can help you maximize your company’s potential.  Name* Company Email* Security Question (10+10=?)* CommentsThis field is for validation purposes and should be left unchanged. Δ Established in 2013, Pac Biz is at the forefront of the BPO industry, offering […]

What’s the Process of Outsourcing Call Center Agents?

Interested in Outsourcing, but don’t know where to start? Sign up today to get more information. Name* Company Email* If you’re interested in outsourcing, but don’t know where to start, or what it entails, learn how easy Pac Biz’s Outsourcing Process is, and how to start saving significant amounts in payroll costs. For inbound customer service, […]

Growing Your Profit Margins With Outsourcing

Many businesses have outsourced some aspects of the operations since it’s convenient and cost-effective and it can also increase profit margins, especially when done right. Aside from the reasons stated above, why should you outsource? EASY TEAM SKILLS MANAGEMENT Outsourcing can do a lot for teams in a business. For instance, among teams, you can […]