Outsourcing to Taxi Call Answering Service Companies

A Taxi Call Answering Service is a professional company that handles inbound customer bookings via phone, texts, chats, email, or social media. Agents that work for taxi companies through Taxi Call Answering Services are also able to dispatch rides to contracted or employed drivers in real-time or manage reservations that need assignment.

What is a Taxi Dispatch Call Center?

Agents of a Taxi Dispatch Call Center are able to answer incoming customer inquiries, quote wait times, dispatch drivers, schedule rides, and more. They handle customer needs in real time, with the ability to track their ride progress or contact drivers, and more.

4 Tasks Taxi Companies Can Outsource

There are a lot of tasks that taxi companies can outsource to scale up their business within their budget. Whether a taxi company is a startup or a more established firm, outsourcing is a plug and play option that has a place in any enterprise.

Transportation Companies: The Need for Dynamic Solutions

Many transportation companies have invested a lot in technology in matters of operations. What you might not know is that there is a service that utilizes technology that could save you significantly in costs for customer support. As times are difficult during the pandemic, many transportation companies are looking into outsourcing to reduce costs. IMPROVING […]