Why Outsourcing Your Customer Support to the Philippines Makes Sense
In this blog, we’ll explore the compelling reasons why outsourcing your customer support to the Philippines, with the expertise of Pac Biz Outsourcing, is a strategic move that can benefit your business in more ways than one.
Auditing Business Operations to Maximize Profits
As per McKinsey’s research, businesses that embraced customer service outsourcing experienced a noteworthy 10% to 30% decrease in handling time and a substantial 20% to 40% rise in first-call resolution rates, leading to considerable cost efficiencies.
How eCommerce Companies in USA, UK, Canada, & Australia Outsource Chat & Calls
The landscape of the retail industry has changed dramatically over the last decade.
Hiring Tips: Maintaining an employee-centered culture and putting mental health first
Building a team you can trust to scale your business is near impossible in today’s hiring climate. Businesses in most industries are struggling to hire fast enough and are operating understaffed or are lowering their standards against their will with less than desirable applicants. Not only that, many are feeling the stress of high turnover which diminishes their efforts.
Virtual Medical Receptionist Services for Healthcare Offices
In today’s fast-paced world, doctors’ offices and medical establishments face numerous challenges in providing exceptional patient care while managing administrative tasks. One solution that is revolutionizing the healthcare industry is the implementation of virtual receptionists and scheduling services.
How Ecommerce Business Owners Deal with Seasonal Surges
For ecommerce business owners, seasonal surges can bring exciting opportunities for increased sales and growth.
Outsourcing to The Philippines 2023: Tips for Hiring Virtual Assistants, Customer Support & Other Remote Workers
You’d be surprised at how many businesses of all sizes outsource. Outsourcing to the Philippines maximizes profits while improving quality.
The Ultimate Guide to Outsourcing Call & Chat Answering
The secret sauce to outsourcing lies in the perfect balance of cost-effectiveness and optimization of performance.
Choosing the Right Outsourcing Partner: Quality vs. Pricing
Outsourcing for your business must take into consideration the price of the service and the quality of that service.
Offshoring Customer Support with an American Owned Contact Center You Can Trust
Pac Biz Contact Center Outsourcing is led by Arizona native, Eric Mulvin while operating overseas in The Philippines & Mexico.