Running a successful business takes a special kind of drive and ambition. Challenges are inevitable, and your resiliency and ability to adapt to the ...
Read More
Appreciation in Outsourcing If you’re a customer service representative, whether you’re in financial, healthcare, insurance, retail, transportation, communications, education, non-profits, government agencies, and other industries, ...
Read More
Outsourcing: Why Companies Do It and How to Get Started What exactly is outsourcing and has it been a prevailing practice for companies? While it’s mainly ...
Read More
Outsourcing has become a key to virtually every successful business globally, and one of the most commonly outsourced services is customer support. Outsourcing this ...
Read More
Between AI (artificial intelligence) and real people, who's better? Take a dip into the debate and learn some best practices. When it comes to services ...
Read More
World-Class Talent for Customer Experience Tech outsourcing has been around for quite some time but is expected to grow up to 20% this year, considering ...
Read More