Outsourcing vs BPO: What’s the Difference?
Outsourcing and BPO are both terms used interchangeably but the difference simply lies in the specifics on what they cover or how broad they are. The truth is, the difference isn’t too complex between both.
Choosing a BPO: Customer Service Outsourcing Process
Learn Why Businesses in the United States, Canada, & United Kingdom outsource inbound call, chat, email, social media inquiries through outsourcing to the Philippines.