Addressing High Turnover Rates in Customer Support Staffing
According to the Bureau of Labor and Statistics, customer support agent employment is expected to decline by 4% from 2021 to 2031.
Customer Service Week 2022 – Agents Giving Back to Their Community
If you’re a customer service representative, whether you’re in financial, healthcare, insurance, retail, transportation, communications, education, non-profits, government agencies, and other industries, you matter.
How Outsourcing Helps Businesses in the US, UK, and Canada With Hiring
Government aid is great and helpful in times of an emergency. But as the economy slowly recovers, it could also have some detrimental effects on businesses, as it often leads to people not needing to immediately go back to work, simply relying on the benefits they received. Companies all over the US, UK, and Canada are having this problem and are looking into more modern solutions to help them address their weakened workforce.
Wild About Nature Challenge: Pac Biz Employees Reconnect, Revitalize, and Reflect
Connect With the Natural Environment for a Healthier Life Spending time in nature, regardless of how long you do so, will definitely have an impact on you, both physically and mentally. Living in the city can take a toll on anyone and people often take nature for granted, even though they’re hardly exposed to it. […]
