Outsourcing Hospitality Guest Support & Reception to Contact Center
The hospitality industry, hotels and resorts, have found ways to operate more efficiently and cost-effectively through outsourcing parts of their business.
How Ecommerce & Retail Businesses Prepare for the Holiday Surge
The holidays are fast approaching. This means that retail outlets and online stores are preparing for the surge in customer purchase, inquiries, complaints, and more.
How to Outsource Call, Chat, and Email Response in Business
Live chat or phone systems—which is better for your business? The truth is that both of them can work together for your ecommerce venture. In fact, it’s beneficial to offer customers and clients both further pushing for more conversions and closed sales.