Revolutionizing the Transportation Industry with Philippine-Based Customer Service and Satisfaction
In the fast-paced world of transportation, achieving excellent customer service and satisfaction is paramount.
Outsourcing Hospitality Guest Support & Reception to Contact Center
The hospitality industry, hotels and resorts, have found ways to operate more efficiently and cost-effectively through outsourcing parts of their business.
5 Pro Tips for Outsourcing Taxi Calls to a Contact Center
For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.
5 Customer Service Lessons from Taxi Call Agents at Pac Biz
Since we have been handling inbound calls for taxi companies since 2012, we have heard lots of stories from clients on the performance of taxi call center agents from other call centers.
