Following the onset of the COVID-19 pandemic, an unprecedented challenge in hiring pushed many industries to reevaluate their operations. The hospitality industry, hotels and resorts, have found ways to operate more efficiently and cost-effectively through outsourcing parts of their business.
What are the pain points of hotel & resort owners?
How does the hospitality industry outsource?
Why Outsource to Pac Biz Outsourcing Contact Center?
We are able to scale with our clients as needed. Pac Biz makes it easy to add more agents as demand increases with business growth. Your Pac Biz agents act as an extension of your team.
Since Pac Biz is a 24/7 operation, we can handle any schedule as long as it doesn’t require agents to have to work split shifts. We also offer part time rates to accommodate odd times that may need coverage.
Our Core Values
At Pac Biz, we seek clients that we can build a relationship with ‘beyond business’ because the only way we can live out our core values of Family, Respect, Teamwork, Compassion and Personal Growth is when we work closely with our clients.
Family. Respect. Teamwork. Compassion. Personal Growth.
Let’s Get in Touch
Hi, I’m Eric Mulvin, founder and owner of Pac Biz, and we are happy to solve your company’s pain points in customer support. We have contact center agents ready to serve your needs.
I am free to go over the potential that exists with making your company thrive through improved workflows and better management of support.