Celebrating Our Agents This Customer Service Week In an industry where we’ve become accustomed to customer inquiries being answered conveniently and efficiently, and where customer ...
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Appreciation in Outsourcing If you’re a customer service representative, whether you’re in financial, healthcare, insurance, retail, transportation, communications, education, non-profits, government agencies, and other industries, ...
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What You Can Outsource With Pac Biz Outsourcing and BPO are both terms used interchangeably but the difference simply lies in the specifics on what ...
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Why Do Companies Outsource? As companies grow, so do the struggles of scaling operations. Not only are business owners struggling with finding adequate talent for ...
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