Pac Biz Halloween Traditions
Maintaining a work-life balance is a challenge especially in a company with night shifts. Both professional and personal growth is important and should never be neglected. Pac Biz has initiated a Culture Committee responsible for maintaining a work-life balance in the office.
Pac Biz Halloween Traditions
Maintaining a work-life balance is a challenge especially in a company with night shifts. Both professional and personal growth is important and should never be neglected. Pac Biz has initiated a Culture Committee responsible for maintaining a work-life balance in the office.
Scaling Your eCommerce Customer Support for the Holiday Rush
The upcoming holiday rush is a make it or break it situation for your business. It is an opportunity to double your revenue and increase your chances to grow your eCommerce business with a good reputation.
Eric Mulvin, Taxi Contact Center Expert, Speaks at the Transportation Alliance Convention
Pac Biz co-founder Eric Mulvin returns to the taxi conference and will be speaking at panel discussion How May I Help You?: Outsourced and Cooperative Call Centers with the topic: The Taxi Contact Center of the Future, on Thursday, October 17, 8:45 a.m.-9:40 a.m. at the Transportation Alliance 101st Fall
Best Ways to Improve Employee Retention
To improve employee retention, we focus on enhancing communication, company culture, employee benefits, and career opportunities.
Scaling by Diversifying: Pac Biz’s Growth Over the Years
In our early days as a call center, we worked mostly with taxi companies based in the United States. As we grew, we started taking on taxi clients from the UK and Canada. But like any scaling company, we decided to diversify into multiple segments.
5 Things to Look for in Potential Business Process Outsourcing Partners
You may have heard that outsourcing can cut costs, but there are other key factors to consider in choosing a business process outsourcing partner.