Customer Service Week: Pac Biz is a Great Place to Work! | Pac-Biz

In an industry where we’ve become accustomed to customer inquiries being answered conveniently and efficiently, and where customer experience has become top priority, it’s easy to forget the amazing people behind this important role.
Outsourcing eCommerce Customer Service for Profitability | Pac-Biz

eCommerce businesses oftentimes rely on online sales to succeed, with many retail businesses running solely online with a few found in stores that carry their products.