How to Guide: Tips for Hiring Virtual Assistants, Customer Support & Other Remote Workers in The Philippines
Customer service and back office jobs are oftentimes outsourced to contact centers. You’d be surprised at how many businesses of all sizes outsource. Outsourcing can maximize profits while improving quality.
Let’s explore why.
Top Reasons Why Businesses Outsource to The Philippines
Top Positions to Outsource to Remote Teams
Many companies regularly receive a high volume of calls, chats, emails, or inquiries through other channels of communication with the business. When calls are missed, or answered with a late response, the company may suffer and miss opportunities.
Transportation companies work with offshore contact centers for dispatching rides and working with software.
Skilled and experienced agents are able to do back office work like fill spreadsheets, send emails, make appointments, and take on any tasks that can be done remotely.
Choosing the Right Outsourcing Partner
Extending your team to a global level with Pac Biz allows you to grow your business (add 1-30+ agents at a time) while adhering to your high standards. Schedule time with us to go over your needs and how we can help you with 24/7 support teams and virtual assistants.
Pac Biz is an American-owned contact center serving The United States, Canada, The United Kingdom, and Australia.
Let’s Get in Touch
Hi, I’m Eric Mulvin, founder and owner of Pac Biz, and we are happy to solve your transportation company’s pain points in customer support. We have contact center agents ready to serve your needs.
I am free to go over the potential that exists with making your booking and dispatching service company thrive through improved workflows and better management of support.