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Bridge the gap between your brand & customers

E-commerce Customer Service

Scale your E-commerce business with global 24/7 support.

Manage your expanding customer base

As technology becomes more accessible, digital consumers become discerning. The way you handle CX can greatly influence their decision-making. We help e-commerce businesses maintain the quality of their CX as they scale up in an increasingly globalized world.

Foster Brand

Improve Your Customer Experience

Scale Your

Multi-channel Support

Whether you need email, chat, or phone support, or a combination of all that, Pac Biz helps you find solutions 24/7.


Manage your inventory, customer orders, return policies, point of sales systems, and more.

Every company has different needs. Pac Biz helps in preparing you for offshore support, cloud-based phone systems, and out-of-office accessibility, among others. Our business partners offer solutions for phone and information sharing systems to help you find what’s best for your business.

Schedule a Meeting

Speak with our team directly. We’d love to hear about your challenges and how we can solve them with outsourcing.