Call Center Cactus Chat Podcast
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Episode 27: Why Is The Philippines an Outsourcing Hub? (Part 2)
Eric and Jake pick up where they left off on why the Philippines is a leading hub for outsourcing.
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The Pac Biz Podcast is a weekly show produced by Pac Biz Contact Outsourcing Centers and hosted by Eric Mulvin, the owner and founder of Pac Biz.
From outsourcing and other scalable solutions, Eric brings into light how exceptional customer experience can make all the difference in elevating a business. Pac Biz Podcast is where Eric shares how he has structured his services to maximize costs rather than minimizing it.
Discover better insights with every episode from the Pac Biz Podcast, and see how your business can grow exponentially without compromising CX quality.
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The Cactus Chat returns with special guest WebToq CEO and founder Jason Junge. Listen to the story of a veteran of the software world and how he bases his decisions on customer needs.
Eric and Jake pick up where they left off on why the Philippines is a leading hub for outsourcing.
Jake rejoins Eric to talk about why (and how) the Philippines came to be first in line when it comes to businesses looking to outsource professional remote services.
And we’re gonna dig into core values. We’re gonna talk a lot about core values here in the show, and how important that is to building a great culture.
Amazing things are happening at Pac Biz Contact Center Outsourcing! Eric talks with the culture director, Kiezia, on how the company has become such a “Great Place to Work”.
We continue our conversation with Jackie Lord and find out about her views on the age of AI. Plus, get her insights on strategically improving efficiency with the employee in mind.
Check out Eric’s interview with expert specialist and strategist Jackie Lord. They dive into the impact your business puts on everyone, and placing the right people in the right position.