What We Do
Offering Customer Support and Virtual Assistants for Various Industries
Serving the Following Countries:
Customer Service
We provide scalable solutions for any business that requires excellent customer service.
NEMT Dispatch
We provide dispatch & support for Non-Emergency Medical Transportation (NEMT) companies.
Virtual Assistants
Our Virtual Assistants ensure that you get the help you need, only escalating high level tasks - ensuring a more streamlined process.
Ecommerce Support
Improve your customer experience with our multi-channel support, and 24/7 access to inbound customer service agents.
Transform your business into a success story through our exceptional customer service agents and skilled virtual assistants. Get a free quote now:
Ecommerce & Retail
Helping Ecommerce Businesses Build Better Customer Relationships
We build profitable Customer Experience (CX) strategies to meet your customers’ needs and to help you build brand loyalty. Scale your business without compromising CX with our multi-channel support, and 24/7 access to inbound customer service agents.
Virtual Assistants
Helping Business Owners & Professionals Focus on What Matters
We empower business owners and professionals with professionally managed Virtual Assistants. Whether you're in real estate, healthcare, or agency work, our virtual assistants are ready to help you complete any task.
Teams Built for Growth
Our Solutions
- Account Managers
- Quality Assurance
- 24/7 IT Support
From training to operations, our customer service agents and virtual assistants receive full support and monitoring to ensure top quality. Our management and support teams calibrate agent performance to expectations and set clear KPI goals.
Grow Exponentially
without Compromising Quality
Scale Your Business with Ease
Our Solutions
- Monthly Flat Rate
- Online Billing
Month-to-Month Agreements, that turn into Long-Term Business Relationships.
Frequently Asked Questions
Hear from Pac Biz CEO, Eric Mulvin, as he answers all your questions about outsourcing, billing, and more.
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