Solutions

Outsourcing with Pac Biz

Customer Experience

Helping Brands Build Better Customer Relationships

We build profitable Customer Experience (CX) strategies to meet your customers’ needs and to help you build brand loyalty. Scale your business without compromising CX with our multi-channel support, and 24/7 access to inbound customer service agents.

Growth Solutions

Teams Built for Scalability

From training to operations – our customer service agents are fully supported and monitored to ensure quality CX. Our management & support teams come at no extra cost to you.

Reliability

Redundant Infrastructure

We’ve invested in redundant network and power infrastructure to ensure zero downtime.

Adaptive Measures

Work from Home Solutions

Our work from home solutions help brands mitigate the effects of the new normal, by keeping operations 100% intact. With security and excellence in mind, we’ve set high standards and remote-monitoring to help our agents deliver quality CX. 

Healthcare

HIPAA Compliant Call Center

Our HIPAA compliant call center services will help you provide a more efficient patient experience. We expedite communication and workflow for general hospitals, private practices, and more.

Grow exponentially without compromising CX Quality.