Live chat outsourcing has become a powerful tool that’s been transforming the way businesses engage with their clients and customers.
The top transportation industry players in The United States, Canada, United Kingdom, and Australia are outsourcing. Since technology has advanced, it’s extremely easy to route calls and chats to remote agents.
Let’s dive into why (and how) outsourcing companies in the Philippines are gaining popularity. Plus, we’ll explore some key factors that make this Southeast Asian nation a top choice for businesses around the globe.