Business owners struggle with hiring in-house, usually entry-level customer service representatives that bring issues in quality like low motivation, purposely dropping calls, limited experience, ...
Read More
Convenience for Customer Satisfaction Live chat is one of the best ways to communicate when customers need their questions answered, or need their issues addressed. ...
Read More
Your customers deserve only the best service and support. Companies everywhere partner up with Pac Biz for our highly skilled customer representatives. [gravityform id="13" title="false" description="false" ...
Read More
Here’s What You Need to Know About Outsourcing in 2021Many of us have probably heard of the term “outsourcing” being thrown around just about ...
Read More
When it Comes to Customer Experience, Agent Quality Makes a DifferenceSatisfied customers mean good business. Being able to fulfill customer needs and continually build ...
Read More
Many businesses are becoming more reliant on software and customer relationship management platforms to cater to customers, often depending upon automation and the like. ...
Read More