How to Outsource Call, Chat, and Email Response in Business

Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that were traditionally performed in-house by the company’s own employees and staff.
Do You Need Live Chat & Phone Systems for Your Ecommerce Business?

Live chat or phone systems—which is better for your business? The truth is that both of them can work together for your ecommerce venture. In fact, it’s beneficial to offer customers and clients both further pushing for more conversions and closed sales.
Choosing a BPO: Customer Service Outsourcing Process

Learn Why Businesses in the United States, Canada, & United Kingdom outsource inbound call, chat, email, social media inquiries through outsourcing to the Philippines.