Pac Biz is a inbound call company, based in Phoenix, AZ, USA, with agents in Dumaguete, Philippines.

The premium call center you’ve been looking for!

24/7 Customer Support Services
Contact 480-771-3009 (USA)
Follow

How Virtual Assistants Can Help Grow Your Home Service Business

PAC-BIZ NEWS

How Virtual Assistants Can Help You Grow Your Home Service Business

Pac Biz Premium Call Center Services helps business around the World SCALE by outsourcing agents with ease.

You might think that running a small home service business is a one-man show. In the beginning, it might be, but as your business starts to grow, so does your need for additional personnel. Hiring in-house employees can be expensive, not to mention the workspace, equipment, and utilities they would need could start overwhelming your overhead expenses. Here’s how virtual assistants can help.

Remote Assistance

From research to following up on a lead, a lot of the tasks involved in your business can be done remotely. A versatile virtual assistant can handle everything from customer inquiries to appointment setting. Record-keeping and scheduling are also some of the tasks you can expect a VA to help you with so you can focus on the core of your business.

Scalability

Your home service business could grow faster than you expect. A growing customer base comes with a higher volume of calls and e-mails. This can overwhelm you, which is why you should pick a support company that will help you scale with ease. This will keep your existing customers satisfied while giving you more space to attract new ones.

Pac Biz can grow your remote staff from 1 to 5 or more in less than a month, depending on your needs.

Hassle-Free Management

One of the biggest advantages of outsourcing virtual assistants is that you don’t need to worry about recruitment, training, and deployment. Any good outsourcing company will take care of this for you. No matter how small your team is, a dedicated supervisor should always be a part of it. And if your team grows big enough, an account manager should be added at no additional cost to you. Normally, you would only pay the flat rate for every virtual assistant in your team.  

Easy Set-up

You love working with your hands, and that’s why you are in the home service business. It’s tempting to try to learn all the client-relationship management tools on your own, but being hands-on is only effective if you don’t have too much on your plate. Outsourcing can help you get set-up without requiring too much effort on your part. Most virtual assistants are already experienced with communication and management, so you don’t need to worry about training them.

Whether you’re starting small or already have a big customer base, outsourcing virtual assistants will save you a lot of time, and give you more space to innovate and stay ahead of your competitors.

Talk to one of the owners: Eric Mulvin. Discuss what you are interested in, what it takes to get started and go over any questions you have.

Interested in coming out to meet us?

Schedule some time today to learn more about Pac Biz by filling out this form. And we look forward to hosting you in Dumaguete.

[]
1 Step 1
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right

Meet the Owners of Pac Biz

Eric Mulvin
Bob Grunstein
About Pac Biz:

Pac Biz is a 24/7 quality focused call center ran from Phoenix, Arizona but operated out of Dumaguete, Philippines. With over 145 staff and growing, Pac Biz provides support for transportation companies, ecommerce companies and solar companies. Pac Biz provides a dedicated on site account manager, a quality team, 24/7 supervisors, a training team and active US ownership to build long term relationships with our clients.

IMG_7127

  Need help?

If you ever identify areas that need human help, we have an office full of talented, hard working staff who can professionally fill those gaps in your customer experience and make sure your customers are getting the support they need so they can keep coming back and spending money with your business year after year.

Our goal is to help companies grow so you can hire more staff locally in your community. I would also be happy to jump on a call with you to help find ways to use Pac Biz agents to fill those gaps if you need help.

Do You Like This Article?

Subscribe to Pac Biz Updates to learn about everything your business can do to scale and grow beyond expectations.

[]
1 Step 1
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right

Premium Call Center Agents

Get the best Philippine- outsourced customer service representatives, with Pac Biz. Our agents are professionally trained, & are held at the highest standards.

EXPLORE MORE PAC BIZ NEWS