Why Outsource Inbound Calls & Dispatching for Non-Emergency Medical Transportation (NEMT)?
As NEMT companies strive to meet the growing demands of the healthcare industry, many are turning to outsourcing as a solution.
5 Customer Service Lessons from Taxi Call Agents at Pac Biz
Since we have been handling inbound calls for taxi companies since 2012, we have heard lots of stories from clients on the performance of taxi call center agents from other call centers.
