Nearly every business nowadays is affected by how customers experience their services and products. Calls or contact made by customers to seek resolution of ...
Read MoreBusiness owners struggle with hiring in-house, usually entry-level customer service representatives that bring issues in quality like low motivation, purposely dropping calls, limited experience, ...
Read MoreMany businesses are becoming more reliant on software and customer relationship management platforms to cater to customers, often depending upon automation and the like. ...
Read MoreThere are many out there who start a business, but not a lot of them survive or attain long-term growth. Growing and thriving in ...
Read More