Pac Biz Named One of the Top B2B Services Firms 2021

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Providing quality customer service representatives (CSRs) to companies in The United States, The United Kingdom, Canada (and expanding to Australia) for more than five years, Pac Biz has been recognized as a top B2B voice service company. Supplying 24/7 contact center agents for growing enterprises in eCommerce, healthcare, transportation, and more.

These leaders are dedicated to giving the highest-quality service to their clients.

Clutch Customer Experience Associate Jake Cox                            

Our impressive track record to gain the trust of clients and their customers earned us a spot on Clutch, where in its latest report, they recognize the top answering service providers, call centers, lead generation companies, and more for 2021.

This report highlights the following:

  • Answering Services
  • Appointment Setting
  • Inbound Call Center Support
  • Inbound Appointment Setting
  • Lead Generation Services
  • Order Processing
  • Outsourced Customer Support
  • Outbound Call Center Support
  • Survey Companies
  • Telemarketing
  • Third-Party Verification
  • Virtual Receptionists

In its research, Clutch analyzes its top firms by focusing on verified reviews from past clients, brand reputation, and visibility in their respective markets.

When you outsource with a company like Pac Biz, you can avoid the headache of hiring, training and supervising often low-quality, entry-level employees. Pay a low monthly rate for full-time, dedicated agents that are provided all the resources and equipment to succeed.

“Winning an award for the category of Top B2B Voice Services Firms means a lot because it highlights our team’s six years of effort of always improving to make sure we are consistently delivering an amazing customer experience. We are on a mission to help more businesses grow and provide more jobs that give talented people incredible careers, so this will allow us to let more people know about the businesses and lives we can impact.”

Eric Mulvin
Pac Biz Owner

Our success at Pac Biz rests on our commitment to providing nothing less than excellent, premium-quality outsourcing services, be it taxi dispatching agents, E-commerce support, IT help desk, or more!

Want to know more about how outsourcing works, and outsourcing strategies in helping you scale your business & improve profitability? Get in touch.

How Pac Biz Can Help

Pac Biz has agents of different expertise available to help you 24/7. Whether it’s for taking calls, answering emails, or replying to chat queries, Pac Biz is here to offset operational challenges to ensure that you are able to scale your business to up to 400%. With the outsourcing solutions that Pac Biz offers, you can finally focus on growing your business tenfold.

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