Search
Close this search box.

How Top Taxi/NEMT Companies in the UK Outsource Controllers

To outsource controllers, it will take some due diligence to get the best arrangement for your firm. For context, 580 billion passenger kilometers were traveled in Great Britain in 2020 but that’s a 33% decrease compared to 2019. To compensate for this, a worthwhile cost saving measure adopted by the top private NEMT (non-emergency medical transportation) and taxi companies is to outsource controllers.

How Cab Companies Leverage Growth through Taxi Contact Centers

Volatile customer preferences are driving almost every industry to adapt quickly to change and technological innovations. Among these changes include transportation companies, with more and more companies now seeking multi-channel support for its efficiency and cost-effectiveness.

5 Pro Tips for Outsourcing Taxi Calls to a Contact Center

For startups or small to medium size taxi companies, outsourcing taxi calls to a contact center might be alluring, especially when you consider the savings growth boost. We’ll cover a profile of Pac Biz as what makes a good taxi contact center and some pro tips that will help you make the right choice.

Streamline Taxi Business: Outsourcing Call & Chat Support

Transportation companies all over the world have adapted countless times over, being hit with so many challenges in the last decade. From the birth of rideshare apps, to the global pandemic — transportation company owners and operators have survived, and have actually thrived in spite of the significant obstacles.