Contact Center Outsourcing
We help companies deliver exceptional customer experiences.
Experience better customer service scores and processing thanks to empathy applied right. Voice, Chat, Email, & More. Easy onboarding, with Month-to-Month Agreements, that turn into Long-Term Business Relationships.
Driving Customer Service Forward
Providing quality customer service representatives (CSRs) to companies in The United States, The United Kingdom, Canada (and expanding to Australia) for more than five years, Pac Biz has been recognized as a top B2B voice service company. Supplying 24/7 contact center agents for growing enterprises in eCommerce, healthcare, transportation, and more.
What we can do for you.
Dispatch your employees to customers as needed.
Virtual Assistants (VAs)
Experienced Data Entry & Industry Specific Agents
Quality Scoring (QA)
Address Performance of Your Team (Local & Outsourced)
Customer Service Representatives (CSRs)
Voice, Chat, Email, Social Media Support
Any Remote Business Operations
Anything That Can Be Done Remotely, Can Be Outsourced.