Pac Biz is a inbound call company, based in Phoenix, AZ, USA, with agents in Dumaguete, Philippines.

The premium call center you’ve been looking for!

24/7 Customer Support Services
Contact 480-771-3009 (USA)
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PAC BIZ NEWS & UPDATES

Stay up-to-date on outsourcing/call center information, opportunities, and get to know the Pac Biz team
with Pac Biz News and Updates.

Looking Back at 2019: Pac Biz Gives Back

Whether your business is already leading the game or just starting out, there should always be room for charity. Pac Biz values the community its employees belong to, and because of this, we’ve created a tradition of giving back.

PAC BIZ 2020 Road Map: Looking Forward to a Prosperous Year

Pac Biz has made milestones and continuing to do so. The next year is a very exciting one as Pac Biz ventures to new opportunities in production, training, culture growth, and business expansion.

Putting Together a Great Management Team

Maintaining a work-life balance is a challenge especially in a company with night shifts. Both professional and personal growth is important and should never be neglected. Pac Biz has initiated a Culture Committee responsible for maintaining a work-life balance in the office.

Pac Biz Halloween Traditions

Maintaining a work-life balance is a challenge especially in a company with night shifts. Both professional and personal growth is important and should never be neglected. Pac Biz has initiated a Culture Committee responsible for maintaining a work-life balance in the office.

Scaling Your eCommerce Customer Support for the Holiday Rush

The upcoming holiday rush is a make it or break it situation for your business. It is an opportunity to double your revenue and increase your chances to grow your eCommerce business with a good reputation.

Eric Mulvin, Taxi Contact Center Expert, Speaks at the Transportation Alliance Convention

Pac Biz co-founder Eric Mulvin returns to the taxi conference and will be speaking at panel discussion How May I Help You?: Outsourced and Cooperative Call Centers with the topic: The Taxi Contact Center of the Future, on Thursday, October 17, 8:45 a.m.-9:40 a.m. at the Transportation Alliance 101st Fall Convention this October 17th and 18th at Bally’s, Las Vegas, Nevada.

Pac Biz Employee Spotlight: Maria Diana

Top companies start with the best people. Some of our best agents are found in our Ecommerce segment. That is why Smashtech is the top-performing account here in Pac Biz.

The Easiest Way to Solve Management & Staffing Problems

Most problems are rooted in the recruitment and management of new staff. How do we identify and solve these glaring issues?

Is The 4-Hour Lifestyle Possible while Running an ECommerce Business?

PAC-BIZ NEWS Is The 4-Hour Lifestyle Possible while Running an ECommerce Business? You’ve worked hard to build your e-commerce business over the years, and now that you have a stable customer base, you’re thinking of taking it easy. You may have heard of the 4-hour lifestyle, and how it can [...]

PB Cares: Pac Biz Supports Casa Miani Ready to Read Camp

Pac-Biz pays it forward to the community of Casa Miani Averdi, a home of 31 boys in Talay, Junob, Negros Oriental. Pac Biz has been going to the Orphanage to coach Soccer for the boys on weekends. Pac Biz has been involved in supporting orphanages around Dumaguete as we work towards our mission.