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Contact Center Cactus Chat Podcast

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The Pac Biz Podcast is a weekly show produced by Pac Biz Contact Outsourcing Centers and hosted by Eric Mulvin, the owner and founder of Pac Biz. 
 
From outsourcing and other scalable solutions, Eric brings into light how exceptional customer experience can make all the difference in elevating a business. Pac Biz Podcast is where Eric shares how he has structured his services to maximize costs rather than minimizing it. 
Discover better insights with every episode from the Pac Biz Podcast, and see how your business can grow exponentially without compromising CX quality.

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Eric sits down with the first person he’s ever hired at Pac Biz, director of company culture Kiezia, as they go over how the growth & retention of the staff impacts customer experience and turnover.
Learn about creating impactful customer experiences
The Cactus Chat returns with special guest WebToq CEO and founder Jason Junge. Listen to the story of a veteran of the software world and how he bases his decisions on customer needs.

Contact Center Cactus Chat

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