How Outsourcing Can Save Your Business
With the Increase in Wages, Outsourcing Can Help Businesses Keep Up
The increase in the national minimum wage has since caused hardships among companies in the US, UK, and Canada as this adds more to the already high payroll expenses of the business. This may put an additional burden on small to medium enterprises financially, and could actually lead to losses as a result.
Before jumping to the solution, you have to first ask yourself, “What is inflating my employee costs?”
How Companies Can Solve This Problem
Downsizing can be an option, but that could affect the business’ efficiency, and for some businesses is not an option. When downsizing, you will put more pressure on your remaining staff which can lead to diminishing performance, consequenting in losses.
How can you reduce costs without losing manpower? Businesses worldwide have found that operating globally through outsourcing helps their business stay competitive locally.
Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity that is or could be done internally, and sometimes involves transferring employees and assets from one firm to another.
How Outsourcing Can Help
Operations are much more manageable when you outsource tasks like call/text, chat, email, or social media support. Many businesses have opted to work with outsourcing company Pac Biz, to help them with customer support, ecommerce, data entry, dispatching and more. (Saving companies over $200k in annual payroll costs.) Pay a low monthly fee, customized for the services you need. Save significantly, since you can forget about paying costs such as health benefits, IT, equipment, hardware costs, management.
Outsourcing With Pac Biz
For quality customer service agents that are available 24/7, choose Pac Biz, American owned. We help you scale your business by handling parts of your operations, allowing you to save on wages, among other expenses. All of our agents are experienced and undergo regular quality scoring by our Quality Assurance (QA) Team. Oftentimes, our agents outperform clients’ local counterparts and our clients in turn ask our QA Team to score them.
We cater to numerous enterprises and industries to help you achieve your business goals.
Hi, I’m Kelsey and I work with clients to develop a plan that caters to their needs. Let’s talk about how your business growth is being held back by turnover, and how we have helped businesses like yours overcome these challenges.
Schedule a meeting with Kelsey at Pac Biz.
Interested in working with us? Sign up now!
About Pac Biz:
Pac Biz is a 24/7 quality focused call center ran from Phoenix, Arizona but operated out of Dumaguete, Philippines. With over 145 staff and growing, Pac Biz provides support for transportation companies, ecommerce companies and solar companies. Pac Biz provides a dedicated on site account manager, a quality team, 24/7 supervisors, a training team and active US ownership to build long term relationships with our clients.
Meet the Owners of Pac Biz
If you ever identify areas that need human help, we have an office full of talented, hard working staff who can professionally fill those gaps in your customer experience and make sure your customers are getting the support they need so they can keep coming back and spending money with your business year after year.
Our goal is to help companies grow so you can hire more staff locally in your community. I would also be happy to jump on a call with you to help find ways to use Pac Biz agents to fill those gaps if you need help.
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