How Companies Have Saved Over $200k in Annual Payroll Costs
See How Businesses in the US, UK, and Canada Saved Such a Substantial Amount
Maximizing profit is the aim of every business. Organizations search for more and more ways to decrease costs, improve margins, while addressing ongoing demands as the business grows. Demand for new employees as you scale is inevitable, but the challenges attached can be restricting overall profitability.
First, we must ask: Why are employee costs so high?
training and rehiring: employee turnover
Training new employees is costly, where businesses big and small have to pay for the additional resources involved with every hire. Many positions like customer support and data entry yield high rates of turnover. Constantly onboarding and rehiring employees impact business expenses significantly.
Every time a company adds to their workforce, they must account for covering costs of their equipment, internet usage, IT monitoring, facility maintenance and more.
In countries like the United States, Canada and the United Kingdom, businesses are required by law to provide mandatory benefits such as Social Security contributions, insurance, and health benefits to their employees. However good-intentioned, these can incur a significant amount of costs and may impede potential for businesses to scale, or even survive. In some cases, benefits account for about 40% of total compensation costs.
SAVE $$$ THROUGH OUTSOURCING
Top companies in the US, Canada, and the UK already utilize outsourcing for many parts of their operations, paving the way for a more efficient workforce, all while saving on overhead payroll costs. Nonetheless, outsourcing is not just for corporations, small and medium enterprises also increase profitability by outsourcing instead of taking on the task of running their own contact centers or losing money on frequent turnover.
Big companies like your favorite brands and products, have something in common with your small neighborhood pizza joint; they’re outsourcing calls and data entry positions.
Businesses, especially those with high call volume have saved over $200,000 dollars in annual payroll costs when outsourcing. When choosing an outsourcing company, look for one that offers you easy monthly billing for experienced agents and includes training, supervisors, management, and quality assurance performance auditing to increase profit margins significantly.
Don’t let the costly pressures of finding and maintaining a high-standard workforce hold you back. Outsource today!
Outsourcing With Pac Biz
We provide businesses worldwide with quality agents, available 24/7, guaranteed to help your business with growth. From ecommerce to transportation and more, Pac Biz is an American owned outsourcing company you can trust.
Hi, I’m Kelsey and I work with clients to develop a plan that caters to their needs. Let’s talk about how your business growth is being held back by turnover, and how we have helped businesses like yours overcome these challenges.
Schedule a meeting with Kelsey at Pac Biz.
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About Pac Biz:
Pac Biz is a 24/7 quality focused call center ran from Phoenix, Arizona but operated out of Dumaguete, Philippines. With over 145 staff and growing, Pac Biz provides support for transportation companies, ecommerce companies and solar companies. Pac Biz provides a dedicated on site account manager, a quality team, 24/7 supervisors, a training team and active US ownership to build long term relationships with our clients.
Meet the Owners of Pac Biz
HAVING A HARD TIME, & NEED SOMEONE TO TALK TO?
Are you or someone you know negatively affected by the pandemic? Pac Biz developed the Voice Impac Hotline to connect those impacted with our agents that have also been affected as their accounts have been suspended. Both callers and agents benefit emotionally, and donations go straight to aide suspended Pac Biz agents.
HEAR FROM OUR FOUNDER
Eric Mulvin, founder of Pac Biz, tells the story of how he came up with Voice Impac to give back during such a difficult time. He explains the notion of connecting those impacted by the pandemic. While lending an ear to people who need someone to talk to, Pac Biz call agents working on accounts that have been suspended, due to the COVID-19 pandemic, are able to generate funds through GoFundMe.
If you ever identify areas that need human help, we have an office full of talented, hard working staff who can professionally fill those gaps in your customer experience and make sure your customers are getting the support they need so they can keep coming back and spending money with your business year after year.
Our goal is to help companies grow so you can hire more staff locally in your community. I would also be happy to jump on a call with you to help find ways to use Pac Biz agents to fill those gaps if you need help.
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